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Sephora | The Ultimate Guide to Buying Beauty Products Online

Sephora is one of the most popular beauty brands in the world with over 330 stores in 29 countries and more than 2.6 million square feet of retail space. For those who want to shop from home, their website offers a selection of over two-hundred thousand products, including exclusive lines for Sephora Collection and Sephora Inside JCPenney.

How to Shop on

Shopping on is easy and convenient. You can browse through the vast selection of products and read customer reviews to help you make your purchase decisions.

To shop on, simply create an account and start browsing the site. You can add items to your shopping bag as you go, or save them for later. Once you're ready to checkout, you'll be prompted to enter your shipping information and payment method.

You can also take advantage of Sephora's beauty tips and tutorials when shopping on the site. These can be found in the "Beauty Tips" section of the website. By following these tips, you can ensure that you're using the right products for your skin type and getting the most out of your Sephora purchases.


How to Shop for Men on

Whether you're looking for a gift for the special man in your life or just want to treat yourself, shopping for men on is easy and fun! Here are a few tips to help you get started:

1. Use the menu at the top of the page to narrow your search by category. If you know what type of product you're looking for, this is a great way to find it quickly.

2. Not sure what he might like? Check out the "Bestsellers" section to see what's popular with other shoppers.

3. When you find something you think he'll love, click on the product image to get more information about it. Be sure to read the reviews before adding it to your cart!

4. Once you've found everything you want, click on the "Cart" icon at the top of the page to checkout. Enter your shipping information and choose your payment method. Then, sit back and relax while we take care of the rest!

About Beauty Insider Rewards

The Beauty Insider Rewards program is Sephora's way of saying thank you to our most loyal clients. As a Beauty Insider, you'll earn 1 point for every dollar you spend at Sephora. Once you reach 100 points, you'll receive a $10 Beauty Insider Reward to use toward a future purchase. You can also redeem your points for unique experiences, such as one-on-one consultations with experts or exclusive access to events. Plus, you'll get access to exclusive sales and free shipping on select orders.

Keeping Track of Your Order Status

The best way to keep track of your order status is to create an account on Sephora's website. Doing so will allow you to view your order history, as well as track your current orders. You can also add items to your wishlist and receive notifications when they go on sale.

If you're not interested in creating an account, you can still check the status of your order by entering your order number and shipping zip code into the 'Order Status' tool on Sephora's website.

Returning Items

If you're not happy with a Sephora purchase for any reason, you can return it within 60 days of the order date. Sephora accepts returns for store credit or refund, and you can return items by mail or in-store.

To return an item by mail, package it up and include your order number, name, and address. You can use the original shipping label if you have it, or you can print out a new one from Sephora's website. Send your package to the address listed on the label. Once Sephora receives your return, they will process it within 10 business days.

If you prefer to return your item in-store, bring the item along with your order number and ID to a Sephora location. Returns are typically processed within 3-5 business days.

Sephora also offers free returns for store credit or refund on orders placed through - no matter how big or small!

FAQs: Shipping, Returns & Exchanges, Gift Purchases and Promotions, Product Reviews

1. Shipping

a. What are Sephora's shipping policies?
Sephora offers free standard 3-day shipping and free returns on all merchandise orders over $50 that are shipped within the contiguous United States. Orders placed with Standard Shipping will arrive within 3 business days (excluding weekends and holidays). 2-Day and Overnight Shipping are also available for an additional fee.

b. How can I track my Sephora order?
Once your order has shipped, you will receive a confirmation email with your tracking information. You can also track your order by logging into your Sephora account and clicking on "My Orders".

2. Returns & Exchanges

a. What is Sephora's return policy?
Sephora accepts returns of unused, unopened products in their original packaging within 60 days of purchase for a full refund or exchange. Used products cannot be returned unless they are defective. All sale items are final sale and cannot be returned or exchanged.

b. How do I return an item to Sephora?
To process a return, please bring your item(s), along with your original receipt or packing slip, to any Sephora store location or mail your return items to: