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Traveloka | Indonesia’s Leading Ticketing and travel Services Website

Traveloka is a leading ticketing and travel services website in Indonesia, providing customers with both timely and quality customer care. In this blog article, CEO of Traveloka, Tri Yanto Situmorang explains how AI-Powered Customer Care can greatly improve your company’s customer service.

How does Traveloka work?

Traveloka is Indonesia’s leading ticketing and travel services website. It offers a user-friendly platform that enables customers to purchase airline tickets, hotel reservations, and tour packages with ease. Traveloka also offers a variety of services such as customer support, ticket delivery, and refund policy.

Traveloka was founded in 2006 by two entrepreneurial brothers, Eddy and Titus Martono. The site quickly gained a following among Indonesian consumers for its innovative approach to online travel booking. In 2013, Traveloka merged with rival online travel agency Jalanjalan Tour & Travel. The merger created a global powerhouse in the online travel industry with annual sales of over US$500 million.

Today,Traveloka operates in more than 20 languages and serves more than 100 million customers across Southeast Asia, South Asia, Australia, New Zealand, the Middle East, and North America. Thanks to its innovative platform and outstanding customer service, Traveloka is the go-to destination for travelers looking for safe and convenient online travel booking solutions.


Benefits of using Traveloka

When it comes to booking your travel arrangements, there are a multitude of options available to you. However, choosing the right one can be daunting. That's where Traveloka comes in. Our website is packed with information on all types of travel, including airfare, hotels, and more. Whether you're looking for last-minute deals or want to plan your entire trip with us, we've got you covered. So what are you waiting for? Start browsing our website today!

One of the biggest benefits of using Traveloka is that we always have the latest deals available. Whether you're looking for plane tickets or vacation packages, we'll have you covered. Plus, our customer service team is available 24/7 to help make your booking process as smooth as possible. So don't wait any longer - start browsing our website today and see for yourself just how great Traveloka can be!

Advantages of using a platform like Traveloka

There are a few compelling reasons why travellers should consider using a platform like Traveloka when planning their next trip. Here are three of the most important:

1. Speed and Efficiency - Many travel websites can take weeks or even months to process your reservations, while Traveloka can do it in just a few hours. This is especially important if you're looking to make large-scale purchases like airline tickets or hotel rooms.

2. Comprehensive Coverage - Traveloka offers comprehensive coverage of all the major destinations in Indonesia, making it easy to find the perfect trip for you. Whether you're a budget traveller or looking for luxury accommodations, they've got you covered.

3. 24/7 Customer Support - If you have any problems with your reservations or purchases, don't worry - Traveloka has an experienced team of customer service representatives who are ready to help. They're available 24/7, so there's no need to waste time waiting on hold or waiting for a response online.

Why choose an Indonesian company to use with your travel needs?

Traveloka is the leading ticketing and travel services website in Indonesia. We offer a wide variety of travel products and services, including package deals, airfare, hotels, car rentals and tours. With over 10 years of experience in the industry, we know how to make your travels easy and affordable. Our team of experts is available 24/7 to help you plan your next trip, no matter where you are in the world. So why not choose Traveloka to help you get the most out of your travels? Cheap flights to Jakarta with Malaysia Airlines and Air Asia

You can save even more when you purchase your flight tickets to Jakarta through our offices in Kuala Lumpur. We have a wide selection of the best airfares for travel from Kuala Lumpur, and we will always find you the best deal so that you can enjoy your trip without breaking the bank.

When it comes to affordable international ticketing, there is no better place than Traveloka. We offer a large range of travel products and services, including domestic airline tickets, package deals and more. Our expert team is available 24/7 for help with your next trip plans. So why not make Traveloka your go


If you're looking for a website that offers top-notch travel services, look no further than Traveloka. This site is dedicated to helping travelers find the best deals on tickets and other travel-related items, making it one of the most trusted sources for information when planning your next trip. Whether you're booking airfare or hotel rooms, Traveloka has got you covered. So what are you waiting for? Start browsing today!